Frequently Asked Questions

OphieAI is a Singapore-based AI consultancy that helps local SMEs become AI-successful. Our founding team consists of former management consultants from McKinsey, BCG, and Bain with 15+ years of enterprise transformation experience, combined with hands-on AI implementation expertise from the world's largest tech companies (Microsoft, AWS and Google Cloud). We've built 70+ AI use cases across various industries and focus on practical AI solutions for SMEs.

Singapore SMEs have unique challenges: they need robust AI solutions but lack the massive IT budgets of MNCs. As a 100% Singapore-based team, we understand local business practices, regulatory requirements, and the specific pain points of operating in this market. We're building AI solutions designed for Singapore's business context, not generic global tools.

Four things set us apart: (1) We're practitioners, not just advisors - we build and deploy AI solutions, not just strategy decks. (2) We focus exclusively on SMEs, so our solutions are right-sized and affordable. (3) Our team has 15+ years of enterprise transformation experience from top consulting firms, combined with deep technical AI expertise from the world's largest tech companies. (4) We're AI-native across everything we do - running our company, building products, and delivering to clients. Combined with our consulting background, this means hypothesis-driven problem solving, rapid prototyping, and quick time to value. We don't spend months on discovery; we build, test, and iterate fast.

SmartDoc is our AI-powered document processing platform that extracts structured data from complex business documents like tenders, invoices, and contracts. It uses advanced vision AI (not traditional OCR) to read tables, diagrams, handwriting, and nested schedules with 95%+ accuracy. Every extraction includes visual grounding showing exactly where data came from.

SmartDoc currently supports PDF documents up to 150 pages. It handles complex tables, nested schedules, diagrams, charts, and even handwritten notes. Common use cases include: invoice extraction and validation, tender evaluation, proposal compliance checking, contract review, and quality assurance documentation.

SmartDoc achieves 95%+ accuracy on structured documents. Unlike generic AI tools, it's specifically optimized for complex business documents with multi-level tables, cross-references, and technical specifications. Every extraction links back to the exact source location in your document.

General AI tools struggle with complex tables, nested schedules, and document-specific formatting. SmartDoc uses specialized Agentic Document Processing technology that has processed billions of documents for Fortune 500 companies. It provides visual grounding (showing exactly where data came from), maintains audit trails for compliance, and is specifically trained for business document extraction.

AI Accelerators are quick-win AI solutions we deliver in just 3 days for $500. They're designed to give SMEs immediate, tangible value from AI without large upfront investments. Each accelerator produces a comprehensive deliverable - whether that's 50 qualified leads, a competitive SEO analysis, customer feedback insights, or government procurement intelligence.

We offer four accelerators: (1) Digital Visibility Diagnostic - SEO assessment plus GEO testing across AI search engines like ChatGPT and Perplexity. (2) Qualified Leads Generation - 50 enriched prospect profiles with validated emails and personalized outreach drafts. (3) Customer Feedback Audit - sentiment analysis from 500+ data points across Google Reviews, Reddit, and web articles. (4) GeBIZ Opportunity Analysis - 5-year government procurement intelligence with competitor rankings and untapped contract opportunities.

Most accelerators are delivered within 3 business days from kickoff. After a brief intake call to understand your specific needs, our team uses AI-powered workflows to gather data, analyze insights, and produce your deliverable. You receive a comprehensive report or dataset ready for immediate action.

Each accelerator includes a detailed deliverable: For Leads Generation, you get 50 prospect profiles in a spreadsheet with emails, LinkedIn profiles, ICP scores, and draft outreach messages. For Digital Visibility, you get a PDF report with GEO scores, SERP rankings, and 10 prioritized recommendations. For Customer Feedback, you get sentiment analysis with channel breakdowns and actionable insights. For GeBIZ, you get market position analysis, agency penetration data, and a roadmap for winning more government contracts.

We can build custom accelerators tailored to your specific business needs. During an initial consultation, we'll assess the feasibility of your use case, determine what data sources and AI capabilities are required, and provide a scope and timeline estimate. Custom accelerators typically take longer than our standard 3-day offerings and pricing varies based on complexity. Contact us to discuss your requirements.

Look for these signs: (1) Your team spends significant time on repetitive document processing or data entry. (2) You have digital data but struggle to extract insights from it. (3) You're losing deals or making errors due to slow manual processes. (4) Your competitors are starting to use AI and you're falling behind. Even if you're not sure, a 30-minute consultation with us can help identify where AI could add value.

ROI varies by use case, but our clients typically see: 80-90% reduction in document processing time, 50-70% reduction in manual data entry errors, and payback periods of 3-6 months for document automation projects. For a 100-person SME processing 800-1,200 documents monthly, we've calculated potential savings of $9,000-12,000 per month from reduced labor costs and faster turnaround.

Costs depend on scope, but we've designed our offerings for SME budgets. Accelerators start at $500 for a 3-day deliverable. SmartDoc pricing is based on document volume - contact us for a quote based on your specific needs. We also offer a free 30-minute consultation where we can provide a rough estimate after understanding your use case.

AI isn't a magic solution for everything, and we'll tell you honestly if your use case isn't a good fit. During our initial consultation, we assess whether AI can realistically deliver value for your specific situation. If it's not the right fit, we'll recommend alternative approaches or technologies that might work better.